A customer portal or online access point where customers can log in or register to access their personal information and booking history. With features such as: For salon: Be able to send push notifications for actions Be able to send push notifications for certain treatments! (such as forms) Last-minute push notifications Require outstanding payments -> Even salons that do not use or allow online bookings can use multiple functions of the customer portal. For the customer himself (configured by the salon, of course): Book new appointments/repeat appointments View, change, or cancel scheduled appointments. View prices/duration of appointment per shift Change contact details. Save preferences (favorite hairdresser). Download important documents (e.g. form, aftercare, health insurance invoices) Manage email/text reminders. Marketing Payment history & invoices Access to previous treatments. Possibly download invoices Make outstanding payments (credit/no-show fee) Loyalty and savings system (optional) Manage gift cards Leave reviews