Automatisch mail bij uurwijziging afspraak | Voters

Automatic mail when changing the appointment time

complete

Sarah Van Langeraert

When an appointment is changed (e.g. fifteen minutes later), the customer receives an automatic e-mail about it.

January 16, 2023

Sara Meert

marked this post as

complete

From now on, you can move a customer's appointment to another time in your Optios calendar and have an email sent out automatically to confirm this new data. You can find more info in: https://help.optios.net/nl/articles/8794845-hoe-kan-ik-een-e-mail-verzenden-bij-het-verplaatsen-van-een-afspraak

Thierry Smagghe

You can already do this manually, via “resend confirmation email”, but we must make sure that if you drag an appointment and don't immediately drag it to the right hour, no unnecessary emails are sent. So maybe only after 2 minutes or so.

Jim Van der Steen

The reminder does not work but would be very useful at the time this happens 👍