SMS als "fallback" kunnen instellen | Voters

Be able to set SMS as a “fallback”

complete

Sophie Optios

You should be able to tick the “SMS as fallback” option. This means: if no e-mail address is entered in the customer file, an SMS will then leave with confirmation/reminder of the appointment.

July 23, 2020

Sara Meert

marked this post as

complete

There is already an option “Send SMS reminder 3 hours before the appointment if the email reminder has not been read”. So if the customer does not receive (or does not open, do not read) emails, they will receive an SMS.